Business Hours: Monday to Saturday, 9 AM–6 PM IST
Email Support: support@buildchemart.com
Phone Support: +919717217009
Order Assistance: Placement, modification, tracking
Product Queries: Technical details, compatibility, availability
Returns & Refunds: Guiding you through procedures
Payment & Billing: Handling failed or pending transactions
Account Support: Help with login, password, profile issues
Shipping & Delivery: Timeline and tracking updates
General inquiries: Within 24 hours
Returns/refund support: Within 48 hours
Escalated or technical issues: 3–5 business days
Ticket Raised — via email or phone with order/order number and issue
Case Review — our team investigates your request
Resolution Provided — through replacement, refund, or technical fix
Follow-Up — to ensure your issue is fully resolved
If you're a BCM seller or partner, contact us at seller.support@buildchemart.com for assistance with:
Product listings & cataloging
Payment settlements
Policy compliance & account issues
For quick answers, check our Help Center/FAQs at https://buildchemart.com/help-center.
If your concern is unresolved, escalate to our senior team at support@buildchemart.com.
Excellence in Every Tile, Trust in Every Layer
At BuildChemart, we don’t just manufacture products — we engineer long-lasting solutions that power the construction industry. With a specialized focus on tile and stone installation, we have become a trusted name for professionals seeking ceramic tile adhesives, stone fixing solutions, tile grouts, epoxy-based sealants, waterproofing systems, and surface preparation compounds.
Our expertise lies in understanding the challenges faced on construction sites — from surface irregularities to climate fluctuations. That’s why every BuildChemart product is research-backed, field-tested, and formulated with advanced chemical technology to ensure maximum adhesion, crack resistance, and durability under tough conditions.
Whether you’re laying porcelain tiles, vitrified tiles, granite, marble, or natural stones, our installation solutions offer unmatched bond strength, easy workability, and long-lasting performance. From residential interiors and commercial buildings to industrial and infrastructure projects, our products help you build with confidence and precision.
We take pride in being a leading Indian manufacturer of tile adhesives and ceramic installation solutions, offering not only top-tier quality but also technical guidance, on-site support, and customized solutions for diverse project needs. Every product is manufactured under stringent quality controls and complies with both national and international standards.
✅ Why Choose BuildChemart?
Superior bonding with a wide range of tiles and stones
Fast-setting, easy-to-apply formulas for efficient work
Moisture, heat, and weather-resistant finishes
Ideal for walls, floors, wet areas, kitchens, exteriors & more
Backed by a dedicated team of experts and chemical engineers
Whether you are a contractor, architect, builder, or DIY enthusiast, BuildChemart gives you the confidence to achieve flawless installations every time. Our commitment to quality, innovation, and customer satisfaction stands at the heart of everything we do.
BuildChemart — Your Reliable Partner for Tile & Stone Installation Excellence.