Business Hours: Monday to Saturday, 9 AM–6 PM IST
Email Support: support@buildchemart.com
Phone Support: +919717217009
Order Assistance: Placement, modification, tracking
Product Queries: Technical details, compatibility, availability
Returns & Refunds: Guiding you through procedures
Payment & Billing: Handling failed or pending transactions
Account Support: Help with login, password, profile issues
Shipping & Delivery: Timeline and tracking updates
General inquiries: Within 24 hours
Returns/refund support: Within 48 hours
Escalated or technical issues: 3–5 business days
Ticket Raised — via email or phone with order/order number and issue
Case Review — our team investigates your request
Resolution Provided — through replacement, refund, or technical fix
Follow-Up — to ensure your issue is fully resolved
If you're a BCM seller or partner, contact us at seller.support@buildchemart.com for assistance with:
Product listings & cataloging
Payment settlements
Policy compliance & account issues
For quick answers, check our Help Center/FAQs at https://buildchemart.com/help-center.
If your concern is unresolved, escalate to our senior team at support@buildchemart.com.
Address
C22 RDC Raj Nagar Ghaziabad Uttar Pradesh India 201002
Phone
+91 97172 17009
Become A Seller Apply Now
Address
C22 RDC Raj Nagar Ghaziabad Uttar Pradesh India 201002
Phone
+91 97172 17009
Become A Seller Apply Now
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