Privacy Policy

Effective Date:  01-01-2022

Buildchemart ("we", "our", or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect the information you share with us while using our website https://buildchemart.com (the “Website”) and related services.

By accessing or using our Website, you agree to this Privacy Policy. If you do not agree, please do not use our Website.

1. Information We Collect

We may collect the following types of personal and non-personal data:

a. Information You Provide Directly

• Full name

• Email address

• Phone number

• Billing and shipping address

• GST or business registration details (if applicable)

• Payment information (processed securely via third-party gateway)

• Product reviews, support messages, or feedback

b. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance your browsing experience. You can manage cookie preferences via your browser settings. Learn more in our [Cookie Policy].

2. How We Use Your Information

Your information is used to:

• Process and fulfill orders

• Deliver requested products and services

• Communicate updates, offers, and order status

• Respond to inquiries, returns, and support requests

• Prevent fraudulent transactions

• Improve website functionality, performance, and UX

• Comply with legal obligations and regulatory requirements

3. Sharing of Personal Information

We do not sell or rent your personal data. However, we may share it with:

• Logistics & Shipping Providers to deliver your orders

• Payment Gateways (e.g., Razorpay, Paytm) for transaction processing

• IT Service Providers who maintain our website and infrastructure

• Government Authorities if required for legal or regulatory compliance

• Analytics Services such as Google Analytics to monitor usage and improve the website

Each third-party is bound by confidentiality and data protection agreements.

4. Data Retention

We retain your information as long as:

• You have an active account with us

• It’s necessary to provide services

• It’s required by law (e.g., accounting, tax regulations)

Once no longer needed, your data is securely deleted or anonymized.

5. Data Security

We implement robust technical and organizational measures to safeguard your data:

• SSL encryption for secure browsing

• Regular security audits and vulnerability scanning

• Restricted access to sensitive data

• Secure storage using encrypted systems

However, no system is 100% secure. We encourage users to also safeguard their credentials.

6. Your Rights

You have the following rights under applicable data protection laws:

• Right to Access: Know what data we hold

• Right to Rectify: Request corrections to incorrect data

• Right to Erase: Request deletion of your data (subject to legal limitations)

• Right to Object or Restrict: Stop certain uses of your data

• Right to Data Portability: Receive your data in a structured format

To exercise these rights, email us at: privacy@buildchemart.com

7. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we become aware that a minor has submitted information, we will delete it promptly.

8. International Data Transfers

If you are accessing our Website from outside India, please note that your data may be transferred to and processed in India where our servers and service providers are located. By using the Website, you consent to this transfer.

9. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we’ll revise the "Effective Date" at the top of this page. Continued use of the Website after changes constitutes acceptance.

10. Contact Us

If you have any questions, complaints, or requests regarding your privacy, contact us at:

Email: info@buildchemart.com
Phone: +919717217009
Address: Buildchemart Pvt Ltd, 2nd Floor C22 RDC Raj Nagar Ghaziabad Uttar Pradesh, India 201002